This Privacy Policy explains what personal data a45.com collects from Filipino players, how we use and protect it, and what rights you have over your own information. Please read this document carefully before registering your account.
Six principles that govern how a45.com handles your personal data
Every data transmission between your device and a45.com's servers is protected by industry-standard 256-bit SSL/TLS encryption. Your login credentials, personal details, and financial transactions are fully encrypted in transit.
a45.com does not sell, rent, or trade your personal information to third-party marketing companies. Your data is used only for the purposes described in this Privacy Policy and shared only with the service providers necessary to operate your a45.com account.
a45.com collects only the personal data we genuinely need to provide the Platform, verify your identity, process payments, and comply with our legal obligations under Philippine law. We do not collect data speculatively.
You have the right to request a copy of all personal data a45.com holds about you. You also have the right to request correction or, subject to legal retention requirements, deletion of your data. Contact our support team to exercise these rights.
a45.com's data processing practices are designed to comply with the Republic Act 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.
If a45.com ever becomes aware of a data breach that is likely to affect your personal information, we will notify affected players without undue delay and will report to the National Privacy Commission of the Philippines as required by law.
This Privacy Policy ("Policy") is issued by a45.com ("a45.com," "we," "us," or "our") and applies to all personal data collected through the a45.com online gaming platform accessible at a45com.bio, including through any related mobile-optimised browser experience, customer support channels, and promotional communications (collectively, the "Platform").
This Policy describes: the categories of personal data we collect; the purposes for which that data is processed; the legal basis for processing; how long we retain your data; with whom we share it; and the rights available to you as a data subject under the Data Privacy Act of 2012 of the Philippines (Republic Act No. 10173, "DPA") and its implementing regulations.
Note: By registering an account or using the a45.com Platform, you acknowledge that you have read and understood this Policy. This Policy should be read together with our Terms & Conditions.
a45.com collects personal data in the following categories, depending on how you interact with the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID details, selfie for liveness verification | Account registration and KYC verification |
| Contact Data | Philippine mobile number, email address | Registration and account updates |
| Financial Data | GCash or PayMaya account reference, BPI/BDO/Metrobank account name, transaction history | Deposits, withdrawals, and payment processing |
| Account Data | Username, encrypted password hash, account balance, bonus history, gameplay history | Account creation and ongoing platform use |
| Technical Data | IP address, browser type, device type, operating system, session timestamps | Automatically on each Platform visit |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | When you contact a45.com support |
We do not collect sensitive personal information as defined under the DPA (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless specifically required for responsible gaming compliance purposes, in which case such data is processed with your explicit consent.
a45.com uses your identity, contact, and account data to create and maintain your player account, authenticate your identity on each login, process your deposits and withdrawals, and deliver the game services you access through the Platform.
In compliance with PAGCOR requirements and Philippine anti-money laundering regulations, a45.com verifies the identity of players prior to processing withdrawals above defined thresholds. This involves processing identity and financial data to confirm that the person requesting a withdrawal is the registered account holder and that funds originate from legitimate sources.
When you contact a45.com support, we use your identity and communications data to identify your account, understand your query, and provide accurate and timely assistance. Support communications may be recorded for quality assurance and training purposes.
a45.com processes your gameplay history, deposit frequency, and session data to monitor for indicators of problem gambling behaviour and to administer responsible gaming tools including deposit limits, session timers, and self-exclusion. This processing is necessary for compliance with our responsible gaming obligations.
With your consent, a45.com may send you promotional communications about bonuses, new games, and platform updates via SMS or other channels you have opted into. You may withdraw this consent at any time by contacting a45.com support or by updating your notification preferences in your account settings.
a45.com processes personal data as necessary to comply with applicable Philippine laws and regulations, to detect and prevent fraud, money laundering, and other prohibited conduct, and to respond to lawful requests from competent authorities including PAGCOR.
Under the Data Privacy Act of 2012, a45.com relies on the following legal bases for processing your personal data:
a45.com shares personal data with third-party service providers who assist us in delivering the Platform, including: payment processors (GCash, PayMaya, and banking partners); identity verification and KYC service providers; game software providers; cloud infrastructure providers; and customer support platform operators. All service providers are contractually bound to process personal data only on a45.com's instructions and to maintain appropriate security standards.
a45.com may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine authorities when required to do so by law, court order, or regulatory direction.
a45.com does not sell, rent, exchange, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Period.
In the event of a merger, acquisition, or sale of all or part of a45.com's assets, personal data held by a45.com may be transferred to the relevant successor entity. Players will be notified of any such transfer and any resulting changes to this Privacy Policy.
a45.com uses cookies and similar tracking technologies to provide certain Platform functionality, remember your session preferences, and analyse aggregated usage patterns to improve the Platform experience for Filipino players.
The following types of cookies are used on a45.com:
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect your ability to use some features of the a45.com Platform.
a45.com retains personal data for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable Philippine law, whichever is longer. The following general retention periods apply:
When personal data is no longer required for any legitimate purpose, a45.com will securely delete or anonymise it in accordance with our data destruction procedures.
a45.com implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction, including:
Despite these measures, no internet transmission or electronic storage system is 100% secure. a45.com will notify affected players and the National Privacy Commission promptly in the event of a personal data breach that poses a real risk of serious harm.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in respect of your personal data held by a45.com:
To exercise any of the above rights, please contact a45.com's support team at [email protected]. We will respond to your request within 30 days. Some requests may require identity verification before we can proceed.
The a45.com Platform is strictly intended for persons aged 21 years and older only, in accordance with PAGCOR regulations. a45.com does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a minor, we will immediately suspend the associated account, delete the personal data, and take appropriate action in accordance with applicable law. Parents and guardians who believe a minor may have accessed a45.com should contact our support team immediately.
Some of a45.com's service providers — including cloud infrastructure and certain game software providers — may process personal data outside of the Philippines. Where personal data is transferred internationally, a45.com ensures that appropriate safeguards are in place in accordance with the Data Privacy Act and NPC guidance, including contractual data processing agreements that impose equivalent protection obligations on the recipient.
a45.com reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via their registered Philippine mobile number or email address, and the revised Policy will be posted on the Platform with an updated "Last Updated" date.
Your continued use of the a45.com Platform following notification of a revised Privacy Policy constitutes your acknowledgement of the updated Policy. If you do not accept the revised Policy, you may request account closure by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or a45.com's processing of your personal data, please contact us through any of the following channels:
a45.com has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Policy. Data subjects may direct formal data privacy queries and rights exercise requests to the DPO at the email address above, marking the subject line "Data Privacy Request – a45.com."
If you are not satisfied with a45.com's response to your privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines.
We're committed to keeping your personal data safe. Have a question about your data? Our 24/7 Filipino-speaking support team is always ready to help.
🔞 21+ only. Please gamble responsibly. PAGCOR-compliant platform.