At a45.com, we believe that online gaming should always be fun, in control, and within your means. This page gives every Filipino player the tools, knowledge, and resources to keep it that way. If at any point the fun stops, we're here to help — 24/7, in Filipino.
a45.com is serious about responsible gaming. This isn't just a regulatory checkbox — it's a genuine commitment that runs through every part of how we build and operate this platform. We invest in responsible gaming tools, train our support team to recognise problem gambling behaviour, and make it easy for any player to set limits or step away at any time.
We comply with PAGCOR's responsible gaming framework and the standards it sets for licensed online gaming operators serving the Philippine market. All a45.com players must be at least 21 years of age — the legal age for casino-style gambling under Philippine law. We enforce this through identity verification and take reports of underage access extremely seriously.
Whether you're a casual player in Makati who bets ₱100 a week, or a more active player in Cebu playing live baccarat daily — the same responsible gaming tools are available to you, right inside your account settings, without needing to contact anyone.
Ask yourself: Am I spending more than I can afford to lose? Am I gambling to escape stress or problems? Has gambling caused conflict with my family in Metro Manila or back in the province? If yes to any of these, a45.com's responsible gaming tools are here for you — no judgment, just support.
Six tools built into your a45.com account to help you stay in control
Set a daily, weekly, or monthly cap on how much you can deposit to your a45.com account. Once your limit is reached, no further deposits can be made until the period resets. Increasing a limit requires a 7-day cooling-off period before it takes effect.
Define the maximum net loss you're comfortable with for a given day, week, or month. a45.com will automatically stop accepting wagers once your loss limit is hit for the period. This tool is especially useful for players who want to protect their monthly budget.
Set a play duration reminder — 30 minutes, 1 hour, 2 hours, or a custom duration. When the timer runs out, a45.com will display a clear notification reminding you how long you've been playing and encouraging you to take a break.
Need a short break? Activate a cool-off period of 1 day, 7 days, 30 days, or up to 6 months. During a cool-off, your a45.com account is temporarily suspended for real-money gaming. You can still log in to view your account and request a withdrawal of your existing balance.
If you believe gambling has become a serious problem for you or your family, self-exclusion allows you to permanently close your a45.com account. Self-exclusion is irreversible. Your account will be closed, marketing communications will stop, and you will be prevented from opening a new account.
Enable real-time pop-ups that show your current session duration, net wins or losses during the session, and your total spend for the day or week. These reality checks appear at intervals you configure and are designed to keep your perspective grounded during longer sessions.
All tools above are accessible from My Account → Responsible Gaming inside your a45.com account. No need to contact support — changes to most limits take effect immediately.
These are common signs that gambling may have moved from entertainment to a problem. Be honest with yourself — this is for your benefit.
You think about gambling constantly — during work, during family time, when trying to sleep
You keep increasing your bet amounts to get the same level of excitement
You've tried to stop or cut back but haven't been able to
Gambling has caused arguments with your asawa, family, or friends
You use gambling as a way to escape problems, stress, or negative emotions
You've used GCash or borrowed money specifically to fund gambling
You return to win back what you've lost ("chasing losses")
You hide your gambling activity from family members
Requesting self-exclusion is straightforward. Here's how to do it — step by step.
Access your account at a45.com using your registered Philippine mobile number and password.
Find the Responsible Gaming section in your account settings. All limit and exclusion tools are located here.
Choose "Self-Exclusion" and confirm your identity via SMS OTP. Read the terms carefully — self-exclusion is a permanent closure of your account.
Confirm your request. Your account will be closed immediately. You'll receive a confirmation via SMS and email that the exclusion is active.
Any remaining balance in your a45.com account at the time of self-exclusion will be processed for withdrawal to your registered GCash or bank account within 5 business days.
If you prefer not to log in, contact our support team at [email protected] and a Filipino-speaking agent will process your self-exclusion request within 1 hour.
These 10 questions are used internationally to help individuals assess whether gambling may be causing harm. Answer honestly — your responses are for your eyes only.
Have you ever lost time from work or school due to gambling?
Has gambling ever made your home life unhappy?
Did gambling affect your reputation?
Have you ever felt remorse after gambling?
Did you ever gamble to get money with which to pay debts or otherwise solve financial difficulties?
Did gambling cause a decrease in your ambition or efficiency?
After losing, did you feel you must return as soon as possible and win back your losses?
After a win, did you have a strong urge to return and win more?
Did you often gamble until your last peso was gone?
Have you ever borrowed to finance your gambling?
Interpreting your answers: If you answered "yes" to 7 or more questions, you may have a serious gambling problem. If you answered "yes" to 4–6 questions, you may be at risk. Either way, please consider using a45.com's responsible gaming tools or reaching out to our support team. You are not alone.
If you or someone you know needs help with problem gambling, the following support options are available to people across the Philippines — from Manila to Davao to Cebu and beyond:
a45.com strictly prohibits access by any person under 21 years of age. We enforce this through mandatory identity verification at the point of withdrawal and through ongoing account monitoring.
If you share a device or household with persons under 21, we strongly recommend the following steps to prevent minors from accessing a45.com or any online gambling platform:
🔞 Mandatory Reminder: The minimum age to play at a45.com is 21 years old. Providing false date-of-birth information to circumvent this requirement is a breach of our Terms and Conditions and may be reported to relevant Philippine authorities.
a45.com is here to make online gaming enjoyable and safe for every Filipino player. If you need to set limits, take a break, or just talk to someone — our team is ready 24/7.
🔞 21+ only. Gambling can be addictive. Please play responsibly. PAGCOR-compliant platform.